Welcome to Brand Vista

If brands that don’t keep their promises drive you mad, and you’re bursting with ideas of how to help them to develop a truly inspirational customer experience, then read on and get in touch if you’d like to join the Brand Vista team…

As a Brand Aligner, you’ll be helping genuinely exciting clients align their customer experience behind an inspirational brand vision, that you’ll have been central in creating. You’ll usually be working in a project team alongside a Partner and will be….

  • Managing board-level clients on a day to day basis

  • Designing, organising and conducting creative qualitative research programmes that truly get under the skin of consumer motivations

  • Running customer experience workshops that inspire clients through outstanding presentation of insight and utilise the depth of their knowledge, leading to co-creation of a way forward

  • Hunting for new business, and assisting with pitches and presentations

Your Skills and Experience

  • At least 5 years experience in a senior client-facing role from an agency background, or a similar level of experience in a customer experience or brand management function client-side

  • Experience of working for, or working with, experiential brands, with an understanding of the unique relationship that their customers have with these businesses

  • A thorough understanding of brands and their role in business success

  • Outstanding project management skills

  • Confidence in running both creative workshops and detailed implementation sessions

  • Equally happy with both Physical and digital customer experience

This job is a full-time position based in Manchester but will involve regular national travel with the opportunity for some international travel.

To Apply

As well as your CV, please send us a one-page critique of a business that you think would benefit from a brand aligned customer experience. What do they need help with, and how could Brand Vista’s approach benefit them?

The application deadline is September 23rd. 

Please send all CVs and critiques to emma.titchener@brand-vista.com

Any questions?

Get in touch and we'd be happy to answer them

Get in touch