Welcome to our Food for Thought page where you can read our latest blogs, insight features, and see what’s inspiring our team
Read our blog posts for more detailed views on Customer Experience Alignment
See our reviews for the good, the bad and the ugly of the customer experiences we have tried and tested
Find out where we are and what we’re up to
Read our #30secondthoughts to get some quick insight on customer experience, brands and consumers
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Brand Vista @vistarites
Available to buy https://t.co/ML0F5rEYO8 on @AmazonUK -
Hot CX: Customer Experience For Realists
We share our yea… https://t.co/3FZdZPUXIY
2 months ago
RT @deniseleeyohn: your brand isn't your logo -- your brand is what you do and how you do it: https://t.co/n5pcIMhS7G #brandbuilding
Look around. Savvy businesses are focusing on what matters most - The Customer. Are you? @hostelworld… https://t.co/4mpmJ2i0ak
You’re welcome. What a great day. Thank you! https://t.co/ecHzGLgmHN
Available to buy https://t.co/ML0F5rEYO8 on @AmazonUK - Hot CX: Customer Experience For Realists
We share our years… https://t.co/0gDFhbCWr5
Brilliant day at the 2018 @sciencecentres Marketing Conference #ASDC2018
Here is our Chairman Gary Moss doing what… https://t.co/bcsdo8bvKk
Its been an exciting few months waiting for our clients to announce this. What a pleasure it has been working to de… https://t.co/MCeQtZNs5j
RT @vistarites: January is about betterment and we can help you with that.
Our new book "HOT CX: Customer Experience For Realists" is out o…
January is about betterment and we can help you with that.
Our new book "HOT CX: Customer Experience For Realists"… https://t.co/ymu34KHegW
AI, smarter customers and self service are trends that keep on trending.
Read @Forbes CX predictions for 2018 and… https://t.co/xYVsW10izA
How NOT to do it. A review of 2017s worst customer experiences...
3 months ago
Reports are showing that customer experience improvements in the UK have stalled. Now is THE time for businesses to… https://t.co/pc34tIvX0z
Focus on the customer not your own needs #CX #business #customerexperience https://t.co/qRnIgFczJL
Nelson Mandela is our #Mondaymotivation
What is your vision? #vision #business #mondaymorining #motivation #CX… https://t.co/Tr3JnlJj66
We want to know what really matters to your customers? #customers #whatreallymatters #business #customer experience https://t.co/tYrNnUjx0L
Welcome to the new age of branding...
@JeffBezos #branding #business #customerexperience #CX #HotCX https://t.co/9KdVsb19I2
BLOG: Hot customer experience demands a balanced programme of hard #business measures and tracking… https://t.co/oUPB1EqpRD
BLOG: Easy like a Sunday Morning...
Simplify the way you do #business and provide the easiest experience for your c… https://t.co/NoMcnSoCR7
NEW BLOG: Where there's muck there's brass.
There's money to be made & saved if you aren't providing a customer ex… https://t.co/NPJvMz9hv3
RT @deniseleeyohn: agree RT @CXpert: What a breath of fresh air @davidthodey was for @Telstra #custexp #CX https://t.co/4KDbvZaubK
“In the old world, you devoted 30% of your time to building great service and 70% of your time shouting about it. I… https://t.co/t1SfBZX5Ai
4 months ago
HOT CX is coming... are you ready for the new era of branding?
"The first era of branding was a brand is what it… https://t.co/7fSmc8qUoD
95% share bad experience with others
How confident are you now? https://t.co/0FKQ5KKhFC
RT @TedRubin: How you handle mistakes is amazing opportunity to set your brand apart for the rest. #RonR
Don’t create friction with barriers and processes that makes #customers feel like you don’t trust them -… https://t.co/0q9NpUXjfB
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